Before enrolment you should receive instructions to the email address you provided for your application.
This email will include information on the steps you need to take before arriving on campus and any documentation you will need to bring to enrolment.
Once completed, the Enrolment Team will process and complete your enrolment. You will then be given your timetable for your classes.
Ahead of your vacation period, you will be invited to complete your re-enrolment by the Enrolment Team.
London
+44 (0)20 3504 8451
Birmingham
+44 (0)121 392 2536
Manchester
+44 (0)20 3504 7241
For any queries regarding enrolment, please contact the Enrolment Team via email: QAHE.Enrolment@qa.com
For any queries regarding re-enrolment, please contact the Registry Team via email: onlineenrolment@qa.com
Important enrolment information
Your Student ID card is a vital part during your time studying with us. Student ID cards will be distributed in the classroom by a member of staff. All students must always display their ID cards whilst on campus and make themselves identifiable when requested by a staff member. Your Student ID card will allow you to access the library, along with borrowing books for your studies.
For any replacement Student ID cards, please contact the Student Advice & Support Centre. This is subject to a £10 reprint charge.
Please ensure your personal information and address details are accurate and up to date at all times. This can be updated on the QA student portal. For further support, please contact the Student Advice & Support Centre via email QAHE.SASC@qa.com.
All students are reminded to check their timetables regularly as any changes will be reflected on your timetable with up-to-date changes. Your timetable can be accessed here.
How to navigate on Semestry and see my timetable
If you need help using Semestry and viewing your timetable take a look at How to view my schedule in Semestry.
For online Webex sessions, you can access your session here.
For further guidance and support on accessing your online sessions, please refer to this video guide.
If you are having issue to connect with Webex codes or the app, please contact Student Advice & Support Centre Centre via email on QAHE.SASC@qa.com or call 0204 579 6407.
Are you struggling to engage with your course or considering withdrawal but unsure of the implications or options available to you? If yes, then our Get Back on Track Team are here to support you. Please send an email to us QAHE.GetBackOnTrack@qa.com.
We’re here to help you understand the options that are available to help you overcome the challenges you may be facing and reach your full potential throughout all stages of your academic journey all the way through to achieving your degree.
We’re here to offer support and guidance to any students’ who may be struggling to engage with their course, be that with short term challenges with attendance or struggling to meet assignment submissions or other requirements of the course.
The team will arrange a time to discuss the challenges and offer personalised advice based on your unique student journey and can offer practical solutions if you feel you are unable to continue your studies at this time. Our team works closely with the University Student Support teams alongside Academic Management teams to provide personalised support based on your individual situation.
We can provide detailed information on the process of taking a break in studies, a withdrawal or alternative processes such as mitigating circumstances. During these discussions we’ll also discuss any implications of the options to help you make an informed decision on the most suitable option for your situation.
Graduation information
Graduation is a significant milestone for every student, it gives you the platform to springboard to achieving career ambitions and shaping your future aspirations. Once you complete your programme you will receive information about graduation from London Metropolitan University.
For further information on graduation can be found on London Met Awards and Graduation or please contact the graduation team via email on awards@londonmet.ac.uk.
Successfully completed your course
Paid all your fees
Paid debts owing to the University
Certificates
These will be sent to the QA Higher Education London campus within around 15 weeks of completion and exam board verification. They will be distributed to the relevant campus who will email you when ready to collect/post. If you have any queries please contact the Student Advice & Support Centre QAHE.SASC@qa.com.